PlushCare Applicant and Worker Privacy Notice - PlushCare

PlushCare Applicant and Worker Privacy Notice

Effective Date: March 23, 2021


This Privacy Notice applies to applicants and prospective employees (collectively, “Applicants”) and employees, contractors, contingent and other personnel (collectively, “Workers”) whose personal information PlushCare may collect and process in the course of its Human Resources Operations, from submission of an application, throughout the course of an individual’s tenure the Company, and following such employment or services (collectively, the “Human Resources Operations”). 

The terms “PlushCare,” “we,” “us,” and “our” include PlushCare and its affiliates and subsidiaries. This Privacy Notice explains the kinds of information we may collect, how we intend to use and share that information, and how you may be able to opt-out of a use or correct or change such information. 

Personal information we collect

PlushCare collects personal information from Applicants and Workers as described below.

Personal Information We Collect from You Directly. We may collect the following personal information that you provide to us:

Personal Information We Collect Automatically.

Please note that you have no expectation of privacy while at PlushCare premises or using PlushCare information technology systems, networks, and electronic communication tools.  Please also note that this Privacy Notice does not establish, and should not be construed to mean, that all Workers will have access to, or will participate in, the systems, networks, data, programs and other business activities described in this Privacy Notice.

Information from Other Sources. We may collect or receive information about you from other sources, including through third-party services and organizations to supplement information provided by you. For example, where permitted by law, we may conduct background and credit checks on you prior to your employment with PlushCare. 

Miscellaneous Information. We may receive or collect other miscellaneous information (for example, information you choose to disclose during the interview process, whether in oral or written form, opinions generated during the interview process, and information provided to us during performance reviews).

How PlushCare Uses Your Information

We process personal information for a variety of business purposes including:

how we disclose your information 

We may share your information as described in this Privacy Notice (e.g., with our third-party service providers; to comply with legal obligations; to protect and defend our rights and property) or with your permission.

We Use Vendors and Service Providers. We may share any information we receive with vendors and service providers. The types of service providers to whom we entrust personal information include service providers for: (i) maintaining our Human Resources Operations; and (ii) the provision of IT and related services.

Affiliates and Subsidiaries. PlushCare may share personal information with our affiliates and subsidiaries for our and our affiliates’ and subsidiaries’ internal business purposes.

Displaying to Other Individuals. When you post content you to the Intra-Company Site(s), other individuals may be able to see some information about you, such as your name and/or picture in addition to the content you post. While we expected all Workers to follow the PlushCare’s Employee Handbook, we are not responsible for practices of the individuals who view and use your information.

Disclosures to Protect Us or Others. We may access, preserve, and disclose your personal information if we believe doing so is required or appropriate to: (i) comply with law enforcement or national security requests and legal processes, such as court orders or subpoenas; (ii) protect your, our, or others’ rights, property, or safety; (iii) enforce our policies or contracts; (iv) collect amounts owed to us; or (v) assist with an investigation or prosecution of suspected or actual illegal activity. 

Merger, Sale, or Other Asset Transfers. If we are involved in a merger, acquisition, financing due diligence, reorganization, bankruptcy, receivership, sale of company assets, or transition of service to another entity, your information may be transferred as part of such a transaction as permitted by law and/or contract. 

international Data Transfers

All information collected via or by PlushCare may be transferred, processed, and stored anywhere in the world, including, but not limited to, the United States, in order to carry out our Human Resources Operations. We endeavor to safeguard your information consistent with the requirements of applicable laws.

your choices

In some instances, you may have the ability to opt out of certain uses and disclosures of your personal information. 

For more information on the choices you may have and how to exercise them, please contact us as set forth below. 

individual rights in personal information

In accordance with applicable law, you may have the right to: (i) request confirmation of whether we are processing your personal information; (ii) obtain access to or a copy of your personal information; (iii) receive an electronic copy of personal information that you have provided to us, or ask us to send that information to another company (the “right of data portability”); (iv) object to or restrict our uses of your personal information; (v) seek correction of inaccurate, untrue or incomplete personal information; (vi) withdraw your consent; and (vii) request erasure of personal information held about you by PlushCare, subject to certain exceptions prescribed by law. If you would like to exercise any of these rights, please contact us as set forth below.  

We will process such requests in accordance with applicable laws. To protect your privacy, PlushCare will take steps to verify your identity before fulfilling your request.

Data Retention

PlushCare retains the personal information we receive as described in this Privacy Notice for as long as necessary to fulfill the purpose(s) for which it was collected, carry out our Human Resources Operations, resolve disputes, establish legal defenses, conduct audits, pursue legitimate business purposes, enforce our agreements, and comply with applicable laws.

Security of Your Information

We take steps to ensure that your information is treated securely and in accordance with this Privacy Notice. Unfortunately, we cannot ensure or warrant the security of any information you provide to us. To the fullest extent permitted by applicable law, we do not accept liability for unauthorized disclosure.


Various resources and sites at PlushCare may contain links to third party websites/applications and other websites/applications may reference or link to PlushCare. These third-party services are not controlled by us. We encourage Applicants and Workers to read the privacy policies of each website and application with which they interact. We do not endorse, screen or approve, and are not responsible for the privacy practices or content of such other websites or applications. Visiting these other websites or applications is at your own risk.

Changes To Our Privacy Notice and PRactices

We may revise this Privacy Notice from time to time in our sole discretion. If there are any material changes to this Privacy Notice, we will notify you as required by applicable law. You understand and agree that you will be deemed to have accepted the updated Privacy Notice if you continue your employment with or services to the PlushCare after the new Privacy Notice takes effect. If at any point you do not agree to any portion of the Privacy Notice in effect, you must immediately contact Human Resources. 


If you have any questions about our privacy practices or this Privacy Notice, please email [email protected]